Garanties
Terms of Use and Warranty for Stud Society Tooth Gems
Terms of Use
Application of Tooth Gems
All tooth gems at Stud Society are applied by trained professionals using safe and dental-friendly materials. During your appointment, you will be fully informed about the process and the maintenance of your tooth gem.
Aftercare Instructions
- Avoid eating hard or sticky foods for the first 24 hours after application.
- Brush your teeth as usual, but be gentle around the tooth gem.
- Use a soft toothbrush to keep both the tooth and the gem clean.
Health and Contraindications
Customers should inform us in advance about any dental issues, such as sensitivity, gum conditions, or other oral health problems. Tooth gems will not be applied to damaged teeth or active dental conditions.
Cancellations and Deposits
- Appointments can be canceled or rescheduled free of charge up to 48 hours in advance.
- Deposits are non-refundable for cancellations made less than 48 hours before the appointment.
Warranty Terms
Warranty Coverage
- 2-week warranty on the adhesion of the tooth gem.
- If the gem loosens within this period due to material or application errors, it will be reattached at no cost.
Warranty Exclusions
- Damage or loosening of the tooth gem due to eating hard foods or inadequate aftercare is not covered by the warranty.
- The warranty does not apply if you attempt to remove or reapply the gem yourself.
- Problems caused by poor oral hygiene or pre-existing dental issues are not covered.
Warranty Claims Procedure
- Contact us via info@studsociety.nl with a detailed description and photos of the issue.
- Upon approval, we will provide a free repair or reattachment of the gem.
Exclusions
- For hygiene reasons, tooth gems cannot be exchanged or returned.
- Gift cards are not redeemable for cash.
- Promotions or discount codes cannot be combined and are only valid for new appointments.
Terms of Use and Warranty for Stud Society Piercings
Terms of Use
Piercing Procedure
All piercings at Stud Society are performed by experienced professionals using sterile and high-quality materials. During your appointment, you will be thoroughly informed about the procedure and aftercare. By agreeing to a piercing, you acknowledge the risks and responsibilities involved.
Aftercare Instructions
- Follow the aftercare instructions carefully as provided by our piercers.
- Use only recommended products for cleaning your piercing.
- Avoid contact with dirty hands, pool water, or harsh substances such as alcohol or perfume.
Health and Contraindications
Customers should inform us in advance about any health issues such as allergies, skin conditions, or conditions that could affect the healing process.
Cancellations and Adjustments
- Appointments can be canceled or rescheduled free of charge up to 48 hours in advance.
- Deposits are non-refundable for cancellations made less than 48 hours before the appointment.
Warranty Terms
Exclusions on Warranty
- Damage or irritation caused by improper care or accidental trauma is not covered.
- Loss of jewelry or self-removal of piercings is excluded from the warranty.
- Issues arising from not following aftercare instructions are excluded.
Hygiene and Safety Rules
- For hygiene reasons, jewelry cannot be exchanged or returned.
- For safety and healing, it is important not to remove or replace jewelry until healing is complete.
Warranty Claims Procedure
- Contact us via info@studsociety.nl with a clear description of the issue and include photos of the piercing.
- Upon approval, we will offer a suitable solution, such as replacement or correction.
Exclusions
- Special offers or gift cards are not redeemable for cash.
- Jewelry purchased during promotional periods is subject to promotional terms and cannot be combined with other offers.
Terms of Use and Warranty for Stud Society Infinity Bracelets
Terms of Use
Product Features
Stud Society Infinity bracelets are unique, handmade jewelry designed for permanent use. They are custom-made during a personal appointment and are intended as lasting accessories.
Use and Care
- Avoid wearing the bracelet during activities that may put excessive strain on it, such as sports or heavy physical work.
- Keep the bracelet away from harsh substances such as cleaning products, perfumes, or chemicals.
- Clean the bracelet with a soft cloth and regularly inspect the connection point to ensure it stays secure.
Size Selection
The correct size is carefully determined during the appointment. Please verify the size, as adjustments after production are not possible.
Nature of the Product
Infinity bracelets are personalized and permanent, meaning they cannot be exchanged or returned after confirmation.
Warranty Terms
Warranty Coverage
- 3-month warranty from the date of purchase against manufacturing defects.
- If the connection point comes loose due to a fault, it will be repaired free of charge.
Warranty Exclusions
- Damage caused by improper use, such as excessive pulling, is not covered.
- Loss or damage due to neglecting care instructions (e.g., not properly tightening after cleaning) is excluded from the warranty.
- Normal wear and tear, such as slight discoloration or loss of shine, is not considered a manufacturing defect.
Warranty Claims Procedure
- Contact us via info@studsociety.nl with a clear description of the issue and include photos of the defect.
- Upon approval, the product will be repaired or replaced, depending on the nature of the defect.
Specific Exclusions
- Customized bracelets cannot be returned.
- The warranty does not apply in the case of loss of the product.
Questions or Support
For questions regarding your infinity bracelet, piercings, tooth gems, use, or warranty, you can contact us at info@studsociety.nl. We are happy to assist you.